Frequently Ask Questions
Below are frequently asked questions
Lenses and Lens Options
Yes, we can fit your prescription lenses into a wide range of sunglasses.
We offer single vision, bifocal, varifocal, and specialty lenses, including anti-glare and blue-light protection.
These coatings reduce reflections and eye strain from screens and bright lights.
Glasses & Frames
We stock a wide range of designer and fashion-forward frames, including Prada, Ray-Ban, Gucci, and more.
Our staff can help you select frames that complement your face shape and personal style.
Eye test and Appointments
Having an eye test is important because it will not just tell you if you need new glasses or a change of prescription, but it will also check the health of your eyes. An optometrist can detect many underlying health problems such as diabetes and high blood pressure, but also identify early signs of eye conditions ie. glaucoma, cataracts.
There are some schools which offer a visual screening to pupils, however it is not a full eye test. Having an eye test in the opticians will allow the optometrist to make an in-depth assessment of your child’s eye health and vision.
A standard eye test, which includes retinal photography, costs £35. A enhanced eye test, which includes an OCT scan and retinal photography costs £50. Our practice also offer NHS services.
It depends. The national recommendation is to have an eye test once every two years. However, the optometrist may decide to see you sooner depending on your clinical needs. You may also have a test sooner if you have any concerns.
Children can get an eye test at any age. However, we normally recommend children to have their first eye test when they are around 4-5years old. If you have any concerns about your child’s eyesight, then an eye test can be arranged if they are younger.
The NHS offers free eye tests to individuals who meet certain criteria.
You are entitled to a free eye test if you are;
- Aged 16 and under. Aged 16 – 18 in full-time education.
- Aged 60 or over.
- Are registered as partially sighted or blind.
- Have been diagnosed with diabetes or glaucoma.
- Are aged 40 or over and your mother, father, sibling or child has been diagnosed with glaucoma.
- Are a prisoner on leave from prison.
- You're also entitled if you or your partner receive benefits
- You have a valid NHS certificate for full help with health costs (HC2).
Yes! Use our online booking system to choose a convenient time.
Pricing & Offers
Frames, lenses, and a professional fitting are all included in our complete pair pricing.
Buy one pair at full price and receive the second pair of equal or lesser value at 50% off.
Yes, please ask in-store for current finance plans.
Eye Health & Conditions
In a perfectly shaped eye, the cornea and lens are round, like a football. Therefore, all light entering the cornea and lens will bend equally in order to make a sharply focused image on the retina (back of the eye). If either your cornea or lens is rugby ball shaped, the light rays aren't bent the same, forming two different images and resulting in blurred vision. The astigmatism will occur when your cornea or lens is curved more steeply in one direction than in another.
Blurred vision, headaches, eye strain, or frequent changes in vision may indicate an issue.
If you struggle to see close-up objects or small print, an eye test will determine if reading glasses are needed.
Contact Lenses
There is no set age for contact lens wearing. It all depends on your child. If they have a good level of personal hygiene and are responsible, they can start wearing lenses sooner rather than later. However, we do recommend that a parent or guardian supervise initially.
Glasses sit slightly further away from the front of your eyes, whereas contact lenses are in direct contact with your eyeball.
Store & Services
Yes, in-store adjustments are free of charge.
3A Old Basing Mall, Basingstoke, RG21 7AW – conveniently located with easy parking in festival place or the malls.
